This Privacy Policy explains how Massage in Dum Dum Kolkata ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website https://www.massageindumdum.com/ (the "Website"). This Privacy Policy applies to information collected through the Website in connection with our massage spa services in Dum Dum, Kolkata.

Effective Date: [Insert Effective Date]

1. Information We Collect

We may collect the following categories of information when you use the Website, request information, or contact us:

  • Contact Information: such as your name, phone number, email address, and any details you submit through enquiries, appointment requests, or other forms.
  • Appointment/Service Information: such as preferred service type and scheduling details that you choose to share.
  • Technical and Usage Information: such as IP address, browser type, device information, pages visited, and referral sources, collected through cookies or similar technologies (where applicable).
  • Communications: content of messages you send to us, including via phone, WhatsApp, email, or other communication channels linked from the Website.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

  • Respond to enquiries and provide customer support.
  • Schedule, confirm, and manage appointments.
  • Provide, operate, and improve our services and the Website experience.
  • Send service-related communications (e.g., confirmations, reminders, or changes to bookings).
  • Maintain the security of the Website, prevent fraud, and detect or investigate misuse.
  • Comply with applicable legal or regulatory obligations.

3. Cookies and Similar Technologies

The Website may use cookies or similar technologies to help operate the Website, enhance user experience, and understand how the Website is used. You may be able to control cookies through your browser settings. Disabling cookies may affect certain Website features and functionality.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share personal information only when necessary, including:

  • Service Providers: with trusted vendors who support Website operation, hosting, analytics, booking/communications management, or technical services, subject to appropriate confidentiality and security obligations.
  • Legal Requirements: when required to comply with applicable law, legal process, or lawful requests by public authorities.
  • Business Protection: to protect our rights, safety, and property, and that of our users or others, where permitted by law.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, to provide our services, to maintain appropriate records, and to comply with legal, accounting, or reporting obligations.

7. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. To make a request, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.

8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

The Website is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page and will be effective as of the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our information practices, or if you wish to submit a privacy-related request, please contact us:

Massage in Dum Dum Kolkata
Website: https://www.massageindumdum.com/
Phone: 7003727017