These Terms of Use ("Terms" or "Agreement") govern your access to and use of this website (the "Site"), available at https://www.massageindumdum.com/, which is owned and operated by Massage in Dum Dum Kolkata ("the operator," "we," "us," or "our").
By visiting or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms.
Headings are provided for convenience only and do not affect interpretation.
1.1. The Site is operated for the purpose of providing information and enabling the booking and purchase of massage spa services and related offerings (collectively, "Products").
1.2. These Terms apply to the use of the Site, all purchases or bookings made through or in connection with the Site, and the relationship between visitors, customers, and the operator.
1.3. By using the Site, you agree to be bound by these Terms.
1.4. Any purchases, bookings, or account access (if provided) are personal and non-transferable.
2.1. The Site provides information about our massage spa, contact forms, booking or purchasing options (where available), and access to Products.
2.2. Information may be collected automatically or voluntarily when interacting with the Site, as described in the Privacy Policy available on the Site.
3.1. If registration or account creation is required to access certain Products or services, you must provide accurate and complete information and keep such information up to date.
3.2. Registration is optional unless it is specifically required for a particular product or service.
4.1. The operator may update, modify, suspend, or discontinue the Site (or any part of it) at any time.
4.2. Certain services offered through the Site may depend on third-party providers. The operator is not responsible for the performance, reliability, or availability of any third-party service.
4.3. Access to digital products may require internet connectivity and compatible devices. Access to physical goods (if any) depends on shipping conditions. These factors are outside the operator's control.
4.4. The operator is not responsible for delays, interruptions, or failures caused by events beyond its control.
4.5. Technical issues may occur, and the operator is not responsible for losses resulting from such issues.
4.6. The Site and all Products are provided "as is," without warranties of any kind, except where required by law.
4.7. To the maximum extent permitted by law, the operator is not liable for indirect, incidental, special, or consequential damages arising from the use of the Site or Products.
5.1. All content on the Site, including text, graphics, images, audio, video, design elements, and other materials, is owned by or licensed to the operator and is protected by applicable intellectual property laws.
5.2. You may not copy, reproduce, distribute, publish, modify, transmit, display, or create derivative works based on any content from the Site without the operator's prior written permission, unless otherwise permitted by law.
5.3. Unauthorized use may result in legal action.
6.1. The Site and/or Products may include general information or educational materials related to wellness, massage therapy, relaxation, lifestyle, or similar topics.
6.2. Such information is provided for general informational purposes only and does not constitute medical, clinical, or other professional advice, diagnosis, or treatment.
6.3. You are responsible for consulting a qualified healthcare professional regarding any medical condition, injury, allergy, pregnancy-related concern, or other health-related question before using any services.
6.4. The operator is not responsible for decisions or actions taken based on content found on the Site or in the Products.
7.1. To the fullest extent permitted by law, the operator is not liable for:
7.2. If liability is established in connection with a purchased Product, the operator's total liability shall not exceed the amount paid for that specific Product.
8.1. The Site may include external links, embedded content, analytics tools, marketing technologies, booking platforms, or payment processors.
8.2. The operator is not responsible for third-party content, performance, accessibility, privacy practices, or security.
8.3. Use of third-party services is at your own risk and may be subject to third-party terms and policies.
9.1. Customers with accounts must maintain the confidentiality of their login credentials and are responsible for all activity that occurs under their account.
9.2. Any unauthorized access or suspected breach must be reported immediately.
9.3. The operator may suspend or terminate account access if misuse, fraud, or violations of these Terms are suspected.
10.1. The operator is not responsible for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, war, government actions, public health emergencies, labor disputes, network outages, or other events of force majeure.
(Applies to services, and to physical goods or digital products if offered)
11.1. Purchases or bookings made through or related to the Site may include spa services (including massage therapies), digital products, online content, subscriptions, or physical goods, if offered from time to time.
11.2. Prices displayed on the Site include applicable taxes unless stated otherwise.
11.3. Prices, Products, service durations, and offerings may change without prior notice.
11.4. Payment may be processed on the Site or via external systems. You must provide accurate billing and contact information.
11.5. Delivery:
11.6. Risk of loss for physical goods transfers to the customer once the item is handed to the shipping provider, unless otherwise required by law.
11.7. If a Product becomes unavailable after purchase, customers will be notified and either refunded or offered an alternative, as required by law.
12.1. Cancellations, returns, and refunds are handled in accordance with applicable consumer protection laws.
12.2. Where no specific legal requirements apply, the following general terms apply:
Digital Products
Cancellation is allowed within 14 days if the product has not been accessed, downloaded, or used.
Physical Goods
Cancellation is allowed within 14 days of receiving the item, provided it is unused and in its original condition.
Return shipping may be the customer's responsibility unless otherwise required by law.
Defective or incorrect goods will be replaced or refunded according to applicable legal obligations.
Services
Cancellation is allowed within 14 days unless the service has already begun or been completed.
12.3. Refunds will be issued using the original payment method unless otherwise required by law.
Customers agree to the following:
The operator may suspend or terminate access to the Site and/or cancel orders or bookings under the following circumstances:
These Terms are governed by the laws applicable in the jurisdiction where the operator is based, unless otherwise required by law.
Disputes must be resolved in the competent courts of that jurisdiction.
16.1. If any part of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
16.2. The operator may assign its rights and obligations to third parties without restriction, to the extent permitted by law.
16.3. These Terms constitute the entire agreement governing your use of the Site and, where applicable, your purchase or booking of Products through the Site.
16.4. For inquiries, please use the contact details provided on the Site's contact page or contact us at: Phone: 7003727017.